Tag Archives: ServiceNow

PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

In the crowded space of ITSM tools, PuzzleLogic is changing the face of configuration management.  Effect-Tech is proud to partner with PuzzleLogic Service Advisor to change new way IT delivers application support.  Rick Chen, CEO of PuzzleLogic, is featured in CIO Review special edition featuring Configuration Management Solution Providers. The press release states, PuzzleLogic has…
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Webinar Replay: Simplified Application Services to Dramatically Reduce Incident Resolution

During this 3-part webinar series, we've introduced a roadmap for IT organizations to turn data into actionable insights and demonstrated how to reduce troubleshooting time by at least 50%.   In this session, we focus on defining applications and their underlying infrastructure components using a simplified format that can be completed in 1 day.  Please join…
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