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PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

In the crowded space of ITSM tools, PuzzleLogic is changing the face of configuration management. Effect-Tech is proud to partner with PuzzleLogic Service Advisor to change new way IT delivers application support. Rick Chen, CEO of PuzzleLogic, is featured in CIO Review special edition featuring Configuration Management Solution Providers. The press release states, PuzzleLogic has…

Service Ops

April 13, 2017

Lori Eddlemon

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Webinar Replay: Find Ops Data Never Seen Before for Faster Fixes

After all of these years, why does it still take several teams to figure out how, what and where something went wrong to cause an outage? It's simple, the data and operations teams don’t have real-time access to the information they need to quickly pinpoint root cause. It's time to move away from "server or…

Service Ops

December 1, 2016

Lori Eddlemon

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Fearless IT Service Ops at ITSM Fusion 2016

We had the opportunity to attend Fusion 2016 at the MGM Grand hotel in Las Vegas last week with Effect-Tech as our booth sponsor. We met hundreds of attendees and demoed Service Advisor to dozens of individuals that were interested in solving issues faster, with less effort, and driving down mean time to resolution. Virtually…

Service Ops

November 8, 2016

rick.chen

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Webinar Replay: Simplified Application Services to Dramatically Reduce Incident Resolution

During this 3-part webinar series, we've introduced a roadmap for IT organizations to turn data into actionable insights and demonstrated how to reduce troubleshooting time by at least 50%. In this session, we focus on defining applications and their underlying infrastructure components using a simplified format that can be completed in 1 day. Please join…

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Featured

PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

Webinar Replay: Find Ops Data Never Seen Before for Faster Fixes

Fearless IT Service Ops at ITSM Fusion 2016

Webinar Replay: Simplified Application Services to Dramatically Reduce Incident Resolution

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