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PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview
In the crowded space of ITSM tools, PuzzleLogic is changing the face of configuration management.  Effect-Tech is proud to partner with PuzzleLogic Service Advisor to change new way IT delivers application support.  Rick Chen, CEO of PuzzleLogic, is featured in CIO Review special edition featuring Configuration Management Solution Providers. The press release states, PuzzleLogic has…
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Service Ops
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Faster IT Security with CMDB

Faster IT Security with CMDB
If you are like most companies, your IT Security and Configuration Management operations are managed by different groups and to different goals. That is a problem. Configuration Management may take requests and requirements from IT Security and vice versa, but when a security breach occurs, the relationship between the two becomes painfully clear.  How quickly…
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Security Ops, Service Ops
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Webinar Replay: Simplified Application Services to Dramatically Reduce Incident Resolution

Webinar Replay: Simplified Application Services to Dramatically Reduce Incident Resolution
During this 3-part webinar series, we've introduced a roadmap for IT organizations to turn data into actionable insights and demonstrated how to reduce troubleshooting time by at least 50%.   In this session, we focus on defining applications and their underlying infrastructure components using a simplified format that can be completed in 1 day.  Please join…
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Service Ops, Uncategorized
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