Our award-winning Data Management solution, Effective Transport, reduces Remedy ITSM data management activities by an average of 50%. For Enterprise customers, Transport allows them to streamline their people data management and focus on rolling out the next release of their SRM and SLM catalogs. For Global Outsourcers and Systems Integrators, it eliminates their customer onboarding backlog and streamlines their data management process.
End of Life & Support Notice
Dated: April 3, 2022
Effective Transport for Remedy, also known as Datalink, Transport for ITSM, Transport for SRM, and Transport for CMDB, has been withdrawn from the market due to a strategic decision to shift focus away from the BMC Remedy Application and Data Management Development functions. At this time, there is no direct replacement technology for all features available in Effective Transport. Because of this, you are advised to find suitable alternatives for Transport at the earliest opportunity.
Affected Components
Effective Transport for Remedy and all related modules and earlier versions referred to as Datalink.
Replacement Technology
There is no direct replacement technology for Effective Transport. Customers looking for BMC Remedy data management solutions should evaluate BMC Data Management found in the BMC Remedy IT Service Management Suite.
End-of-Life dates
Announced: April 4, 2022
End of Life: June 30, 2023
(customers will be able to renew their current licenses through June 30, 2023)
End-of-support dates
Announced: April 4, 2022
End of Support: June 30, 2023