Remedy Upgrade

*Conventional BMC Remedy ITSM Upgrade timeline vs. Effect-Tech Rapid Upgrade

Reduce your overall upgrade effort by 50%. With our reliable, fast, fixed price upgrade we transfer all of your data.

Migration Paths

Our basic Rapid Upgrade package covers migration of your legacy ITSM data to a new out-of-the-box ITSM 9 hosted on a Windows VM environment and includes integration to email and LDAP authentication. Effect-Tech’s Solutions Team can tailor an upgrade package to suit your exact business and technical requirements.

We offer the following options to the Rapid Remedy Upgrade packages, all guaranteed delivery at a fixed low price:

Proven Results

Effect-Tech’s Rapid Remedy Upgrade service leverages proprietary templates and tooling, combined with a proven methodology, to deliver superior results.

Fresh Install and Migrate

Rapid Upgrade leverages a new parallel environment with a new installation of Remedy ITSM. A fresh installation is much faster to perform than an upgrade of an existing application, and ensures the application is clean and reliable, with very little risk of silent failures during the installation process. Existing customizations can be migrated to the new installation ensuring high quality standards and a known system state with no risk of unknown customizations causing data or workflow issues. Data migration is a large component of this upgrade method and is very slow using conventional BMC Remedy migration tools.

*Based on a real customer use case performed in 2015.

Simplify your upgrade strategy with Rapid Upgrade and achieve the benefits of BMC Remedy v9 in less than 60 days.

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