How to Make Your Remedy Upgrade a “Non-Event”

I know what you are thinking…saying that a Remedy upgrade is a “non-event” is like saying that selling your house, moving across the country, and getting your family settled in a new neighborhood is a “non-event.” It’s just not.  It takes a lot of time, effort, organization, and money to make it happen.

But it doesn’t have to be that way (at least not for the upgrade!).  Effect-Tech and Alderstone Consulting have partnered to provide a solution that makes a Remedy ITSM upgrade 50% faster.  Migrating data can now happen in days rather than months.

Here are some incredible stats from a recent customer:

  • Migration of entire Remedy data set of 68 million records in less than 10 hours. That would have taken 3 months with BMC Remedy tools and require additional catch-up migrations for out-of-date data
  • Migration of cut over data set of 18 million records within in 4 hours (versus 24 days it would take with BMC Remedy tools)
  • Reduction of application change freeze time by 94% with no impact to CMDB reconciliation

Another feature of this solution is that it includes the migration of foundation, transaction and historical data along with customization for on-premise or to the cloud.

Sound almost too easy?  That’s what the project manager from a global outsourcer thought before they upgraded:

Initially, we couldn’t believe that the solution and Alderstone CMT technology could deliver everything that was promised. It just seemed too good to be true. However, we were delighted to find that the results did match the marketing…this thing really works.

To see this solution in action, stop by our booth #420 at the BMC Engage conference next week in Las Vegas.  We’ll be demoing the solution, giving out prizes, and just generally having a good time.  While you are there, make sure to check out our breakout session “Federated Configuration Management: Myth or Reality? on Wednesday, September 7, at 11:00 am.

If you won’t be at the show, visit our Rapid Upgrade page or contact us at to learn more.

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