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PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

In the crowded space of ITSM tools, PuzzleLogic is changing the face of configuration management.  Effect-Tech is proud to partner with PuzzleLogic Service Advisor to change new way IT delivers application support.  Rick Chen, CEO of PuzzleLogic, is featured in CIO Review special edition featuring Configuration Management Solution Providers. The press release states, PuzzleLogic has…
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EFFECT-TECH GRC IMPLEMENTATION WHITEPAPER

When implementing ServiceNow Governance, Risk, and Compliance (GRC), one of the keys to a successful implementation is getting a solid understanding of the Policy and Compliance module and how GRC defines and uses profile types and profiles. Profile types and profiles are fundamental to understanding how GRC works. By reviewing and establishing the correct set…
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The Top 3 Barriers to ITAM Adoption

The business value of IT Asset Management (ITAM) is definable. Companies will save money by retiring unused assets, avoiding penalties for poor license management, and keeping contracts and warranties current.  With vulnerability databases and tools such as ServiceNow Vulnerability Response, an up to date ITAM solution is essential for preventive security measures.  So if ITAM…
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