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PuzzleLogic Named to “20 Most Promising Configuration Management Solution Providers 2017” by CIOReview

In the crowded space of ITSM tools, PuzzleLogic is changing the face of configuration management.  Effect-Tech is proud to partner with PuzzleLogic Service Advisor to change new way IT delivers application support.  Rick Chen, CEO of PuzzleLogic, is featured in CIO Review special edition featuring Configuration Management Solution Providers. The press release states, PuzzleLogic has…
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The Top 3 Barriers to ITAM Adoption

The business value of IT Asset Management (ITAM) is definable. Companies will save money by retiring unused assets, avoiding penalties for poor license management, and keeping contracts and warranties current.  With vulnerability databases and tools such as ServiceNow Vulnerability Response, an up to date ITAM solution is essential for preventive security measures.  So if ITAM…
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Faster IT Security with CMDB

If you are like most companies, your IT Security and Configuration Management operations are managed by different groups and to different goals. That is a problem. Configuration Management may take requests and requirements from IT Security and vice versa, but when a security breach occurs, the relationship between the two becomes painfully clear.  How quickly…
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