We had the opportunity to attend Fusion 2016 at the MGM Grand hotel in Las Vegas last week with Effect-Tech as our booth sponsor. We met hundreds of attendees and demoed Service Advisor to dozens of individuals that were interested in solving issues faster, with less effort, and driving down mean time to resolution. Virtually…Read more
Recent Posts by rick.chen
I recently had the chance to speak to a couple of potential customers looking to address long-standing issues that their current IT ops tools don’t cover. One of these companies has a number of existing monitoring tools including Microsoft SCOM, Netcool, and Splunk to do syslog monitoring. They also have Remedy and a fairly well-established…Read more
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