In our last webinar, “From Reactive to Proactive IT Ops,” we introduced a roadmap for IT organizations to turn data into actionable insights. In this webinar, we will demonstrate how to reduce troubleshooting time by at least 50% in three straight-forward steps. Please join us for: Implement Proactive IT Ops in 3 Easy Steps September 22,…Read more
About: Lori Eddlemon
Recent Posts by Lori Eddlemon
I know what you are thinking…saying that a Remedy upgrade is a “non-event” is like saying that selling your house, moving across the country, and getting your family settled in a new neighborhood is a “non-event.” It’s just not. It takes a lot of time, effort, organization, and money to make it happen. But it…Read more
Check out the replay of our popular webinar. Fact #1: IT Ops professionals want to focus on preventing issues and provide swift and effective problem management… but in reality no one can spend any meaningful amount of time on this. On any given day, IT Ops is busy working on requests, attending meetings, troubleshooting issues, dealing…Read more
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