 |
Change Management
Change management is the ability to cost-effectively govern, coordinate, communicate, and implement changes to configuration items in an IT infrastructure based on business need. These infrastructure changes involve people, systems, networks, applications, and other software components that are tightly integrated and require a high degree of coordination. Together with other related IT processes such as configuration management and release management, effective change management enables IT to respond to business need and manage the inherent risk of change in a complex environment.
BMC customers can utilize BMC® Remedy® Change Management, and the BMC Atrium™ CMDB, to begin to manage change from a detailed ITIL-based framework as well as a BSM business-oriented framework. Together with complimentary configuration tools and business service modeling technologies, enterprise organizations can respond to business need in a more cost effective and timely manner while ensuring the integrity of their IT infrastructure based on a clearer understanding of the inter-relationships of infrastructure components and their role in delivering business services.
|
|
|
